Terms & Conditions

By using TechClean Pro services, you agree to be bound by these Terms and Conditions. If you disagree with any part, you may not access our services.

TechClean Pro provides professional computer cleaning and optimization services including:

• Virus and malware removal
• Hardware deep cleaning and maintenance
• Operating system optimization
• Data backup and recovery services
• Performance tuning and enhancement

Services are provided by certified technicians using professional tools and techniques.

3.1 Hardware Limitations

While we strive for optimal results, we cannot guarantee:

• Repair of physically damaged components
• Recovery of data from failed storage devices
• Compatibility with all hardware configurations
• Performance beyond hardware specifications

3.2 Software Limitations

Our services may be limited by:

• Operating system restrictions and limitations
• Software compatibility issues
• Licensing and copyright restrictions
• Third-party software dependencies

As a customer, you agree to:

• Provide accurate computer information and symptoms
• Back up important data before service begins
• Disclose any previous repairs or modifications
• Provide necessary passwords and access
• Ensure legal ownership of software and data
• Cooperate with diagnostic procedures

5.1 Service Pricing

All prices are quoted in USD and include:

• Diagnostic assessment
• Standard service procedures
• Basic parts and materials
• Warranty coverage as specified

5.2 Additional Costs

Additional charges may apply for:

• Replacement parts and components
• Extended service time for complex issues
• Emergency or after-hours service
• Data recovery from damaged media

5.3 Payment Terms

Payment is due upon service completion unless otherwise arranged. We accept major credit cards, bank transfers, and cash.

6.1 Service Warranty

We provide the following warranties:

• Virus removal: 90 days against re-infection
• Hardware cleaning: 6 months against dust-related issues
• OS optimization: 90 days performance guarantee
• Performance tuning: 1 year stability warranty

6.2 Warranty Limitations

Warranties do not cover:

• Damage caused by customer misuse
• Issues from new software installations
• Hardware failures unrelated to our service
• Problems caused by power surges or physical damage

7.1 Maximum Liability

Our maximum liability for any service-related claim is limited to the amount paid for that specific service.

7.2 Excluded Damages

We are not liable for:

• Loss of data or files
• Consequential or incidental damages
• Loss of business or profits
• Third-party claims

7.3 Data Responsibility

Customers are solely responsible for data backup. While we take precautions, we cannot guarantee against data loss during service procedures.

8.1 Service Cancellation

Cancellation policies:

• 24-hour notice required for appointment cancellation
• Same-day cancellations may incur a fee
• No-shows may be charged the diagnostic fee

8.2 Refund Policy

Refunds are available under these conditions:

• Service not performed as described
• Technical inability to complete service
• Mutual agreement of service failure

Refund requests must be made within 14 days of service completion.

All content, trademarks, and proprietary information belong to TechClean Pro. Customers may not:

• Copy or distribute our diagnostic tools
• Use our branding without permission
• Reverse engineer our processes
• Claim our methodologies as their own

10.1 Informal Resolution

We prefer to resolve disputes informally through:

• Direct communication and negotiation
• Service review and correction
• Mutual agreement on solutions

10.2 Formal Proceedings

If informal resolution fails:

• Disputes will be settled through binding arbitration
• Each party bears their own legal costs

We reserve the right to:

• Modify or discontinue services
• Update pricing and service packages
• Change terms and conditions with notice
• Refuse service for safety or legal concerns

Significant changes will be communicated 30 days in advance.