1. Information We Collect
1.1 Personal Information
When you use our services, we may collect:
- Contact information (name, email, phone number)
- Billing and payment information
- Service preferences and history
- Computer specifications and diagnostic data
1.2 Technical Information
We automatically collect:
- IP address and browser type
- Device information and operating system
- Website usage statistics and analytics
- Cookies and similar technologies
2. How We Use Your Information
We use collected information for:
- Providing and improving our computer cleaning services
- Processing payments and managing your account
- Communicating service updates and important notices
- Personalizing your experience and recommendations
- Ensuring security and preventing fraud
- Complying with legal obligations
3. Data Protection During Service
3.1 Computer Service Privacy
During computer cleaning and optimization services:
- We access only necessary system files and never view personal documents without explicit permission
- All data handling follows strict confidentiality protocols
- We create backups before making significant system changes
- You can request data wiping after service completion
3.2 Data Security Measures
We implement:
- Encrypted data transmission (SSL/TLS)
- Secure storage with access controls
- Regular security audits and updates
- Employee training on data protection
4. Information Sharing
We do not sell your personal information. We may share data with:
- Service providers who assist our operations (under strict confidentiality)
- Legal authorities when required by law
- Business partners with your explicit consent
- Successor entities in case of business transfer
All third parties are contractually obligated to protect your data.
5. Your Rights and Choices
You have the right to:
- Access and review your personal information
- Correct inaccurate or incomplete data
- Request deletion of your personal data
- Object to certain processing activities
- Data portability where applicable
- Withdraw consent for marketing communications
To exercise these rights, contact us at techcleanpro@gmail.com
6. Data Retention
We retain personal information only as long as necessary for:
- Providing ongoing services to you
- Complying with legal obligations
- Resolving disputes and enforcing agreements
- Maintaining business records as required by law
Service-related data is typically retained for 3 years after last activity.
7. International Data Transfers
Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including:
- EU Standard Contractual Clauses where applicable
- Adequacy decisions for recipient countries
- Binding corporate rules for intra-company transfers
8. Cookies and Tracking
We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Provide personalized content and advertisements
- Improve our services and user experience
You can control cookie settings through your browser preferences.
9. Children's Privacy
Our services are not directed to individuals under 16. We do not knowingly collect personal information from children. If we become aware of such collection, we will take steps to delete the information.
10. Policy Updates
We may update this privacy policy periodically. Significant changes will be communicated through:
- Email notifications to registered users
- Website announcements and banners
- Updated revision date at the top of this policy
Continued use of our services after changes constitutes acceptance of the updated policy.